Returns

Returns will be accepted if the product is in sale-able condition and within 30 days of purchase. Email info.nz@pacifichygiene.com for your request to return the goods with reason for the return. Once the product has been received back into store, checked and the request for refund has been approved, a refund may take 3 to 5 business days to be credited back to the customer.

Unfortunately we cannot refund freight or any additional incurred costs. Freight on returned goods will be to the cost of the purchaser unless there was an error with the goods delivered in which case we will arrange a collection and replacement.